Mymotech

I was sitting in a meeting this morning reviewing a statement of work with a client. As we walked through the project plan we were talking about some specifics related to the implementation of a web analytics tool. During our discussion I started talking about some exciting possibilities within the application for applying a whole new level of data analysis, and my eyes must have lit up because everyone in the room just stopped and stared at me for a second.
At first I felt a little bit sheepish, but it became immediately apparent that to the client this was a good thing. By showing a genuine interest in the capabilities of the tool and in the potential impact on their organization, I ended up making the client feel better about hiring us to do the project. Indeed, it was the first time I have ever seen someone sign a statement of work right in front of me.

I guess the moral of this story to me, is enthusiasm can be contagious. And when applied at the right time it can give confidence to the person buying your services.

web analytics, consulting, business thoughts